Career Opportunities

Home Health Manager

Job Summary
Collaborates with Director of Home Health Services in planning, developing and implementation of the Agency Home Health Program; including philosophy, policies, goals and objectives.  Supervises the coordination of Home Health services and provides supervision of the clinical staff.  Ensures compliance with Medicare Conditions of Participation, quality improvement and compliance with the mission and services of the Agency.

Responsibilties & Duties

1. Monitors patient scheduling to assure that all requests for service are responded to in a timely and professional manner and are assigned appropriately.
1. Confirm that patient/families are provided with options or creative solutions for those who present with unique or atypical needs.
2. Collaborates with scheduler, referral sources, etc. as needed and offers clinical consultation on patient care issues.
2. Ensure compliance with CHAP conditions of Medicare participation and Title 22 requirements.
1. Periodically reviews clinical documentation to ensure compliance with documentation standards and proper utilization of services.
2. Participate in skills assessment process by conducting annual competency visits for staff members and/or delegates as appropriate.
3. Verify that team conferencing is conducted as required by Agency policy and procedure.
3. Monitor staff productivity to ascertain that established guidelines are achieved.
1. Review productivity on a weekly basis.
2. If productivity requirements are not met, initiate coaching and counseling with the employee.
4. Collaborates with the Orientation/Education department to determine ongoing educational needs of team members and implement education plan. 
5. Participates in the Home Health Quality Improvement Program to identify areas of concern.
1. Assist in the development of plans of correction for identified areas.
2. Integrate recommendations into the staff’s daily functions.
6. Evaluate and maintain appropriate staffing levels.
1. Determine required staffing levels to provide quality patient care.
2. Participates in the recruiting, interviewing and hiring process.
7. Promote open communication with staff
1. Communicate policy and procedure changes within the department, including the reasons for the change.
2. Disseminate information regarding the Agency’s financial status, personnel changes, updates on new programs, etc. on a regular basis.
3. Create ongoing opportunities for employee to share feelings, experiences, concerns and make suggestions.
8. Evaluate staff performance on a continuous basis
1. Conduct job performance reviews for team members on a timely basis.
2. Provide regular feedback regarding job performance.
3. Any performance issues need to be addressed at the time of occurrence and in a consistent manner throughout the Agency
4.  Coach, counsel and discipline as appropriate.  Inform Senior Management and Human Resources if serious disciplinary action is warranted.
9. Foster collegial staff–management relationships.
1. Exhibit mutual respect for each other’s knowledge and concern for the provision of quality patient care.
2. When problems and/or issues are raised, address the issue in a timely manner.  Whenever possible, the proposed solution should be reached collectively and must be communicated with everyone as quickly as is reasonable.
10. Maintain a high level of customer satisfaction with contracted nursing facilities, hospitals, referring physicians, Managed Care organizations and private insurance companies.
1. Resolve all complaints in a prompt and professional manner.
2. Review and complete incident reports and service complaints, consistent with Agency policy.
3. Notify Senior Management immediately of any potential risk management issues.
4. Maintains positive relationship with all customers.
5. Maintains excellent communication with internal employees.
11. Participate in community education efforts to promote the home health philosophy of care and to improve general community and professional understanding of home health.
1. Participates in physician office educational lunches when required as appropriate
2. Participates in health fairs as appropriate.
3. Attends various hospital and skilled nursing facility meetings as necessary.
12. Seek out opportunities for improving services, implementing new products, policies and procedures.
1. Remain abreast of new products available within the industry.
2. Keep current regarding the latest procedures and treatments applicable within the Home Care field.

Reporting Relationships:

The Home Health Manager reports directly to the Director of Home Health Services.

Specifications:
Knowledge, Skills & Abilities:

1. Current California RN license.
2. Current CA Driver’s License.
3. Strong knowledge of current clinical practices with minimum of 5 years in nursing and 3 years of home health/hospice experience preferred.
4. Minimum of one (1) year supervisory/management experience required.
5. Excellent interpersonal, verbal and written communication skills
6. Ability to establish goals and monitor progress against goals.
7. Ability to handle multiple projects at the same time with little supervision.
8. Ability to make quick, sound decisions utilizing critical thinking skills

Physical Requirements:

1. Body Positions: Sitting and standing for prolonged periods.
2. Body Movements: Arm and hand dexterity; ability to drive an automobile.
3. Body Senses: Must have command of close and distant sight, color perception and hearing.
4. Strength:  Ability to lift and move up to 25-pounds.

Working Environment:

1. Work in an office, where the climate is controlled.
2. Travel to various local offices, i.e. physician office, hospital, for meetings.
3. Travel by car to patients’ homes, where the employee does not have control over how the climate is regulated.
4. OSHA exposure category:
   Category I – Position includes tasks that involve exposure to Bloodborne Pathogens.
   Category II – Position includes tasks that do not have exposure to Bloodborne Pathogens; however, employment may require unplanned Category I tasks.
   Category III – Positions includes tasks that do not involve exposure to Bloodborne Pathogens. This position would not be required to perform Category I tasks.

Download Application
After openning application materials:
1) Print off all documents
2) Completely fill them out & Sign all sections
3) You have a choice of
    a) Emailing them - hr@ramonavna.org
    b) Faxing - Human Resources at (951) 765-0138
    c) Mailing: Ramona VNA & Hospice
                    Attn: HR
                    890 W. Stetson Avenue Suite A
                    Hemet, California 92543

RVNA is a great place to work
At Ramona VNA & Hospice you will enjoy working with others who believe in providing the highest quality possible in home health and hospice care.  You will also have the opportunity to make a difference in promoting health related education in the communities we serve.

Ramona VNA and Hospice is located in sunny Hemet, California in a small town that is part of a fast-growing regional area. A second office is located nearby in Sun City. Both sites are centrally located, minutes from the mountains and desert. The area offers quality of life to families with good schools and access to sports and recreation.

List of benefits

Competitive Salaries
Paid Time Off, Holiday Pay, Extended Illness     Pay
Short Term and Long Term Disability
Medical and Dependent Care
    Reimbursement Accounts
Tuition Reimbursement
Continuing Education Opportunities
Pension and Retirement Savings Plan
Health, Dental and Vision Insurance
Personal Leave, Holiday Pay,
    Extended Illness Pay
Mileage Reimbursement
Retirement Savings Plans
Direct Deposit
Employee Assistance Program